QA Engineer
Core
Ensuring quality in ServiceNow ITSM/CSM implementations and third-party platforms through manual and automated testing.
Role type
QA Engineer (ServiceNow implementation squad)
Builds
ServiceNow ITSM and CSM platforms
Domain
IT Infrastructure / Enterprise Service Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Test execution (manual/automated), Test plan creation, Defect management, Agile/Waterfall methodology, Stakeholder review
Preferred skills
Jira, Zephyr, DevOps tools
Technologies
ServiceNow, Jira, Zephyr, DevOps
Responsibilities
Creating and executing test plans and scripts, Analyzing technical specifications to drive test steps, Managing risks and issues during test execution, Verifying changes meet business needs
Seniority
Individual Contributor
