ServiceNow Technical Consultant / Developer
Core
Delivering ServiceNow platform implementations to optimize clients' IT operations across ITSM, ITOM, CMDB/CSDM, and automation modules.
Role type
ServiceNow Technical Consultant / Developer
Builds
ServiceNow platform implementations and workflow automation solutions
Domain
IT Service Management / IT Operations Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow platform implementation, requirements gathering, project documentation, module configuration, workflow automation, UAT support, knowledge transfer, technical solution recommendation, quality and security compliance
Preferred skills
ITIL/ITSM best practices, business process analysis and design, basic programming (JavaScript)
Technologies
ServiceNow, JavaScript
Responsibilities
Participate in requirements gathering workshops, produce project documentation, implement and configure ServiceNow modules, support user acceptance testing and deployment, recommend technical solutions, ensure compliance with quality and security standards
Seniority
Mid-level, hands-on IC
