Manager, Delivery Solutions Architects
Core
Build and lead a team of Delivery Solution Architects to drive customer adoption, growth, and platform value for major accounts in the SEMEA region.
Role type
Manager, Delivery Solutions Architects
Builds
Delivery Solution Architect practice, customer success service offerings, and internal processes
Domain
Cloud, Data, AI, Big Data
Deliverable
client delivery
Required skills
Team leadership, customer relationship management, technical expertise in Cloud/Data/AI, production workload management, strategic planning, cross-functional collaboration
Preferred skills
Regional language skills beyond Italian/English
Technologies
AI tooling, Databricks products
Responsibilities
Hire, coach, and support a diverse team of Delivery Solution Architects; Assign accounts and distribute work for optimal coverage; Partner with Sales and Field Engineering teams to accelerate customer growth; Lead C-level thought leadership discussions; Monitor customer progress and forecast growth; Reduce customer risk and handle escalations
Seniority
Manager, hands-on leadership
