Key Account Manager - Europe/Asia
Core
Build and maintain long-term relationships with customers to secure drone deployments and drive software upsell.
Role type
Key Account Manager
Builds
Drone deployments and software solutions for airlines, MROs, and military/government clients
Domain
Aviation / Defense / Drone technology
Deliverable
client delivery
Required skills
B2B sales, contract negotiation, account growth strategy, CRM management, product demonstration, stakeholder management, industry trend analysis
Preferred skills
Experience in airlines and MROs, additional languages beyond English
Technologies
CRM systems
Responsibilities
Develop and maintain relationships with airlines, MROs, and military/government clients; Identify opportunities for account growth, scaling, upselling, and cross-selling; Negotiate contracts and close agreements; Monitor usage and performance, and prepare regular reports; Perform online and on-site product demonstrations; Collaborate with internal teams to ensure seamless service delivery; Resolve client issues promptly and effectively; Participate in prioritizing the product roadmap and customer support improvements; Work with the marketing team to prepare effective presentations and materials; Ensure all key information is accurately updated in the CRM