ProProduct Sales Development Representative
Core
Identify and connect with existing ServiceTitan customers to demonstrate how advanced Pro modules enhance ROI and operational value.
Role type
Sales Development Representative (SDR) focused on cross-sell/up-sell
Builds
Sales pipeline for Pro-Account Executives via product demonstrations
Domain
SaaS / Construction Management Software
Deliverable
product features
Required skills
outbound calling, cross-sell/up-sell experience, objection handling, relationship building, data entry, reporting
Preferred skills
domestic travel, social intelligence, tenacious work ethic, adaptability
Technologies
ServiceTitan
Responsibilities
Conduct high-volume outbound calls (approx. 30/day) and personalized emails; Book overview calls/demonstrations for Pro-Account Executives; Drive customers to discover unmet needs and articulate Pro module value; Collaborate with Pro Account Executives to develop communication plans and assist with closing deals; Log and maintain activity data accurately; Assist with weekly reporting on active campaigns and manage ad-hoc requests.
Seniority
Mid-level IC