Téléopérateur H/F
Core
Handling incoming patient calls to schedule appointments, answer service inquiries, and coordinate information between internal actors and partners to ensure client satisfaction.
Role type
Customer service representative (medical sector)
Builds
Appointment scheduling and patient support services
Domain
Healthcare / Medical diagnostics
Deliverable
client delivery
Required skills
telephone communication, customer relationship management, patience, empathy, Microsoft Office
Responsibilities
Answer incoming patient calls, schedule appointments, explain contract services, coordinate information between actors, report problems for continuous improvement
Seniority
Junior to mid-level
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