Client Support Representative - Seasonal
Core
Fulfill client orders and resolve support tickets for platform users via email, chat, and phone.
Role type
Client Support Representative
Builds
Customer support interactions and order fulfillment for Awardco's employee experience platform
Domain
Employee experience / HR technology
Deliverable
client delivery
Required skills
Problem-solving, Tech-savviness, Order fulfillment, Ticket resolution, Multi-channel communication (email, chat, phone)
Preferred skills
Salesforce, Microsoft Excel, Google Suite, Zendesk
Responsibilities
Fulfill client orders, Answer user questions, Resolve support issues, Communicate via email/chat/phone, Ensure client satisfaction
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