Client Success Manager - Digital & Performance Marketing
Core
Strategic lead and primary point of contact for B2B client portfolios, bridging vision and execution to align client business objectives with integrated digital growth strategies.
Role type
Senior Client Success Manager (Digital & Performance Marketing)
Builds
Integrated digital growth strategies for North American B2B clients
Domain
B2B Marketing / Digital Performance
Deliverable
client delivery
Required skills
Full-funnel B2B growth strategy, SEO, Paid Media (Google, Meta, LinkedIn), Marketing Automation, Analytics platforms, Budget management, Performance reporting, Executive-level communication
Preferred skills
Agency experience, Data-driven decision making, Strategic pivoting, Upsell identification
Technologies
Google Ads, Meta Ads, LinkedIn Ads, SEO tools, Marketing Automation platforms
Responsibilities
Own client relationships from onboarding through long-term growth, Lead bi-weekly or monthly performance reviews grounded in data and ROI, Collaborate with SEO, Paid Media, and Creative teams, Manage budgets, KPIs, timelines, and performance targets, Identify upsell and expansion opportunities, Take accountability for results and pivot strategy based on data
Seniority
Mid-Senior, hands-on IC