Account Support Officer

Chennai,IndiaFull-time2026-11-04 → 2026-11-10

On-siteNo visa sponsorship

Core

Managing B2O customer relationships across businesses, schools, universities, and government organizations in India to ensure positive customer experience and successful goal achievement.

Role type

Account Support Officer (B2O)

Builds

Customer onboarding, product/service delivery, and ongoing relationship management for education and government sectors.

Domain

Education / Government / International Relations

Deliverable

client delivery

Required skills

B2O sales, account management, customer relationship management, CRM systems (Salesforce), English Language Teaching and/or Assessment knowledge

Preferred skills

Experience in education and government sectors, B2O sales

Responsibilities

Support B2O client onboarding, monitor service quality, manage CRM records, report performance data, identify business development opportunities, oversee invoicing and payments

Seniority

Mid-level, hands-on IC

About britishcouncil

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.