HR People Services ELC Subject Matter Expert
Core
Manage day-to-day HR operations for Employee Lifecycle (ELC), Employee Master Data Management (EDA), and Offboarding processes while supporting employees and managers with HR inquiries and procedures.
Role type
Senior HR People Services Subject Matter Expert
Builds
Efficient and smooth HR service operations for employee lifecycle and offboarding
Domain
Human Resources / Semiconductor Industry
Deliverable
dashboards & analysis
Required skills
Employee Lifecycle (ELC) management, Employee Master Data Management (EDA), Offboarding processes, HCM systems (Oracle, Workday, SAP SuccessFactors), HR ticketing tools (ServiceNow), process improvement methodologies, SLA development and monitoring, HR compliance knowledge, employee engagement initiatives, cross-functional collaboration
Preferred skills
Experience in large corporations, digitalization and automation of HR processes, developing employee engagement initiatives, collaborating across functions and geographies
Responsibilities
Respond to employee inquiries via tickets, email, or in-person; Assist with HR processes like benefits enrollment, time-off requests, and salary adjustments; Maintain accurate employee records; Communicate with HR Centers of Excellence; Provide training on HR topics; Participate in process improvement projects; Assist with onboarding, terminations, and compliance paperwork; Develop and monitor SLAs; Provide input on system feasibility; Run service quality reports; Monitor employee satisfaction through surveys
Seniority
Senior, hands-on IC