IT Intern
Core
Providing onsite technical assistance to users for hardware, software, and network issues to ensure smooth IT operations.
Role type
IT Onsite Support Intern
Builds
Operational stability of user workstations, printers, and meeting room equipment
Domain
IT Support / Onsite Infrastructure
Deliverable
client delivery
Required skills
Hardware troubleshooting, software installation, network issue diagnosis, Microsoft 365 familiarity, Active Directory knowledge, remote support tool usage, user guidance
Preferred skills
CompTIA A+ certification, Microsoft certification
Technologies
Microsoft 365, Active Directory, remote support tools
Responsibilities
Provide onsite support for computer, printer, and network issues; Install, set up, and maintain hardware and software; Troubleshoot technical problems and help users solve IT issues quickly; Work with central IT teams when issues need escalation; Keep records of support activities and equipment; Support meeting room equipment and video conferencing tools; Ensure IT equipment and systems run smoothly and securely; Give basic IT guidance or training to users when needed