Account Manager für die Region Heidelberg, Mannheim, Karlsruhe (m/w/d)
Core
Account Manager responsible for analyzing customer requirements and developing holistic communication strategy solutions (Cloud, Security, AI, SaaS, fixed-line, mobile) for existing customers in the Heidelberg, Mannheim, Karlsruhe region.
Role type
Account Manager
Builds
Customer retention and revenue growth through tailored communication and technology solutions
Domain
Telecommunications / IT Services
Deliverable
product features
Required skills
Customer needs analysis, solution development, sales target achievement, churn reduction, project management, technical understanding, crisis management, clear communication
Preferred skills
Experience in sales or IT/telecommunications industry, academic degree or commercial training
Technologies
Cloud, Security, AI, Software as a Service, Fixed-line, Mobile
Responsibilities
Analyze customer requirements and develop solution concepts, ensure revenue and target achievement, maintain high customer presence and retention, identify customer challenges and develop individual solutions, structure and manage sales projects
Seniority
Mid-level, experienced