Sales Support Lead-Manager
Core
Guide governance, cadence, and operational excellence across Business Pre-Sales for Vodafone Business Unit UK, ensuring smooth processes and alignment with sales strategy.
Role type
Senior Sales Operations Lead / Manager
Builds
Sales operations processes, training programs, and governance frameworks for the Vodafone Business Unit UK
Domain
Telecommunications / Sales Operations
Deliverable
product features
Required skills
Stakeholder management, Sales Operations expertise, Team leadership (10+ people), Strategic planning, Data analysis, Process optimization, Cross-functional collaboration, Training design, Global project management, KPI tracking
Preferred skills
MBA, Experience in Sales Support Operations, Thought leadership
Technologies
Core systems and records management tools
Responsibilities
Ensure delivery timelines and communicate progress against KPIs and NPS targets; Coordinate cross-functional Sales Operations activities; Develop and implement pre-sales domain strategies and training; Build stakeholder relationships throughout the Request-to-Cash cycle; Support preparation and delivery of solutions and quotes; Lead creation of training and governance materials; Maintain core systems and records; Provide people management and guidance to a team of 10+ professionals.