Sales Specialist, Outsourced CX
Core
Drive acquisition of greenfield outsourced call center opportunities in the government and enterprise space to support client digital transformation and process innovation.
Role type
B2B sales specialist (outsourced CX/BPO)
Builds
Outsourced call center solutions for government and enterprise clients
Domain
Business Process Outsourcing (BPO) / Government & Enterprise
Deliverable
client delivery
Required skills
B2B sales, greenfield account acquisition, public sector procurement navigation, BPO decision-making dynamics, solution selling, stakeholder engagement, negotiation, pipeline forecasting
Preferred skills
Experience with outsourced call center BPO providers
Technologies
N/A
Responsibilities
Identify and qualify new BPO opportunities; build and manage sales pipeline; lead full sales lifecycle from discovery to closure; develop solution-based value propositions; drive stakeholder engagement across procurement, IT, and business; provide pipeline forecasts and meet sales quota
Seniority
Mid-Senior, hands-on IC