Account Manager
Core
Managing a portfolio of clients across various industries by building relationships, conducting research, and ensuring product adoption to drive renewals and growth.
Role type
Account Manager
Builds
Client relationships and subscription value (up-sell/cross-sell) for a private company data platform
Domain
Financial data / Business intelligence
Deliverable
client delivery
Required skills
Emotional intelligence, relationship building, client research, up-selling, cross-selling, feedback collection
Preferred skills
Commercial experience, target-driven mindset, resilience, curiosity, proactive communication
Responsibilities
Maintaining regular contact with clients via email, phone, and in person; working towards renewal and growth targets; spotting opportunities to up-sell or cross-sell; noting down and sharing client feedback with product development
Seniority
Junior to Mid-level, commercial role