Account Manager (Enterprise)
Core
Nurture and grow relationships with existing customers to drive retention, expansion, and upsells for an AI infrastructure platform.
Role type
Mid-level Account Manager (Enterprise)
Builds
AI infrastructure platform for developers
Domain
AI Infrastructure / Cloud Computing
Deliverable
client delivery
Required skills
Account management, retention strategies, upsell/cross-sell execution, business review facilitation, stakeholder management, CRM proficiency, data analysis, contract negotiation
Preferred skills
Cloud/GPU infrastructure knowledge, AI/ML familiarity, developer tooling experience
Responsibilities
Monitor account health metrics and proactively intervene, drive renewals and expansion revenue, conduct quarterly business reviews, liaise with product and engineering teams, build account plans and forecasts, track key account metrics, handle contract negotiations, assist with client onboarding, represent company at industry events
Seniority
Mid-level, hands-on IC