Sales Team Leader with Czech or Slovak
Core
Lead and coach a team of Sales Advisors to drive performance, manage KPIs, and ensure client satisfaction in a B2B sales environment.
Role type
Sales Team Leader
Builds
B2B sales performance for global partners
Domain
BPO / Contact Centre / B2B Sales
Deliverable
client delivery
Required skills
Fluent in Czech or Slovak, B2B sales operations experience, team leadership, KPI management, process improvement, performance review execution, absenteeism management, attrition reduction, call quality monitoring
Preferred skills
Experience in B2B environment, adaptability to fast-paced international environment, strong organizational skills
Technologies
None stated
Responsibilities
Lead, coach, and develop a team of Sales Advisors; Monitor work performance and manage absenteeism; Conduct quarterly performance reviews and monthly 1:1 meetings; Monitor sales calls to maintain quality standards; Collaborate with Operations Manager on client issues; Participate in process improvements
Seniority
Individual Contributor, Team Lead
