Booking Agent | Gestione Appuntamenti in Italiano (full-time) (f/m/d)
Core
Manage appointments between sales representatives and potential customers, collect energy consumption data, and provide customer support via phone and email.
Role type
Junior customer service & appointment coordinator
Builds
Sales appointment scheduling and customer onboarding for Enpal's energy solutions
Domain
Renewable energy / Home energy efficiency
Deliverable
client delivery
Required skills
Italian (fluent), English (working proficiency), computer literacy, data entry, phone communication
Preferred skills
Previous call center experience, team-oriented mindset
Responsibilities
Schedule and confirm appointments with sales team and prospects, collect client energy usage and heating type information, maintain appointment database accuracy, provide phone and email customer support, optimize sales team workflow
Seniority
Entry-level, no prior experience required