Install Partner Manager (Operations Specialist Settore Fotovoltaico) | Conoscenza Fluente della Lingua Italiana Obbligatoria

Tirana💼 Full-time🗓 2026-09-23 → 2026-09-26

Core

Back-office operations specialist supporting solar installation partners in Albania with billing, ticket resolution, and onboarding.

Role type

Back-office operations specialist (solar energy)

Builds

Operational support for Enpal's solar installation partner network in Albania

Domain

Renewable energy / Solar PV / Energy independence

Deliverable

client delivery

Required skills

Italian language (C1), Microsoft Office (Word, Excel, Outlook), ticket management, billing administration, partner onboarding, document collection, escalation handling, invoice approval

Preferred skills

Organizational skills, attention to detail, teamwork, adaptability

Technologies

Zuper, Microsoft Office

Responsibilities

Assist installation partners with Zuper and billing; Manage and resolve partner tickets; Onboard new installation partners; Manage IP slot assignments and monitoring; Collect required documentation; Handle escalations and expired document retrieval; Approve invoices; Create billing and control plan templates

Seniority

Individual Contributor, operational support

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About Enpal

Enpal is transforming its ERP landscape from a traditional D365 F&O setup into an Agentic Enterprise, a clean D365 core with an AI-native execution layer on top. AI-native product squads, organized by E2E process domain (D2O, O2C, P2P, SCE, R2R, MDG), replace traditional workstream towers. Each squad includes a Business Intent Owner (BIO), a Technology Orchestrator, Context Engineers, and Harness Engineers. This role sits in the Finance (R2R, O2C, MDG) squad and is a core contributor to building the agentic operating model that will power Enpal at scale.