Customer Support - Assistenza Clienti Post-Vendita e Post-Installazione | Settore Fotovoltaico| Italiano Fluente Richiesto
Core
Post-sales and post-installation customer support for residential and commercial solar PV systems, managing documentation, scheduling, and client feedback to ensure smooth energy transition.
Role type
Customer Support Specialist (Post-Sales)
Builds
Solar PV installations, wallboxes, and heat pumps for residential and commercial clients.
Domain
Renewable Energy / Solar Photovoltaics
Deliverable
client delivery
Required skills
Italian (fluent written and spoken), customer-facing experience, organization, attention to detail, clear communication
Preferred skills
Start-up mindset, positive attitude, ability to set quality standards
Technologies
None stated
Responsibilities
Serve as the main point of contact for post-sales and post-installation issues; Provide phone and written support from contract signing through installation; Update clients on process progress; Collaborate with installation departments
Seniority
Individual Contributor