Payroll Systems Solutions & Process Excellence Lead
Core
Lead production-focused initiatives, process improvement, and operational controls for global payroll systems, serving as the bridge between operations, tax, and HR technology.
Role type
Senior Business Analyst / Process Excellence Lead
Builds
Payroll system operational readiness, process documentation, and continuous improvement initiatives
Domain
Financial Services / Payroll Operations
Required skills
Business Analysis, Process Improvement, Operational Controls, Project Coordination, Knowledge Management, UAT Coordination, Stakeholder Management, Root Cause Analysis, Documentation Governance, Change Readiness
Preferred skills
Predictive Analytics, AI, Automation (RPA), Workday HCM, Jira
Technologies
ADP (GlobalView, eTime, Workforce Manager), Excel, Jira
Responsibilities
Lead discovery sessions and business requirements gathering; Create and maintain business requirements documents, SOPs, and process maps; Own payroll systems documentation and knowledge repository; Lead project coordination including RAID logs and status reporting; Triage payroll production issues and coordinate remediation; Lead process redesign and continuous improvement initiatives; Coordinate UAT activities and obtain business signoffs.
Seniority
Senior, hands-on IC
