Manager, Payroll Systems Solutions & Process Excellence
Core
Production-focused partner leading business analysis, process improvement, documentation governance, and operational controls for US and Canada payroll systems.
Role type
Manager, Payroll Systems Solutions & Process Excellence
Builds
Payroll system operational readiness, process documentation, and continuous improvement initiatives
Domain
Financial Services / Payroll Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business analysis, process mapping, SOP creation, project coordination, UAT coordination, stakeholder management, root-cause analysis, predictive analytics concepts, RPA/AI exposure
Preferred skills
Workday HCM experience, Jira proficiency
Technologies
ADP GlobalView, ADP eTime, ADP Workforce Manager, Workday HCM, Jira
Responsibilities
Lead discovery sessions and business requirements gathering; Create and maintain business requirements documents, functional specifications, SOPs, and process maps; Own Payroll Systems documentation and knowledge repository; Lead project coordination including RAID logs and implementation readiness; Triage payroll production issues and coordinate remediation; Lead process redesign and continuous improvement initiatives; Coordinate UAT activities and obtain business signoffs
Seniority
Manager, hands-on IC