Sales Development Representative
Core
Serve as the initial point of contact for leads arriving via chat, WhatsApp, and phone, qualifying them based on predefined criteria and directing them to the sales team with complete information.
Role type
Sales Development Representative
Builds
Lead qualification and handoff to sales team
Domain
Sales / Customer Acquisition
Deliverable
client delivery
Required skills
CRM management, lead qualification, verbal and written communication, logical reasoning, organization, attention to detail, proactivity, agility, teamwork, empathy, experience with phone/WhatsApp/chat support, telemarketing or collections background
Preferred skills
Familiarity with AI-assisted screening tools
Technologies
CRM systems, AI tools
Responsibilities
Contact leads via chat, WhatsApp, and phone; Qualify leads based on established criteria; Update CRM with all interactions and relevant information; Collaborate with support and sales teams to share insights and opportunities
Seniority
Individual Contributor
