Senior Success Lead, Public Sector
Core
Senior relationship lead driving commercial outcomes, post-sale engagement, and value realization for a portfolio of government and public sector accounts in the healthcare data space.
Role type
Senior IC customer success lead (public sector)
Builds
Strategic engagement and value realization for government clients using healthcare data solutions
Domain
Healthcare technology / Public sector government
Required skills
Government relationship management, strategic program management, complex account ownership, stakeholder rapport building, cross-functional collaboration, value realization, adoption driving, public sector compliance knowledge
Preferred skills
Experience with RWD/RWE, clinical data, HIPAA, drug development, federal health agencies (HHS, FDA, CMS, etc.), working with program officers/CORs
Technologies
Healthcare data platforms, government health agency systems
Responsibilities
Manage engagement and value for up to 5 government accounts, conduct QBRs and workshops, drive product adoption and retention, lead complex programs with multiple partners, surface insights to influence product strategy, build trusted relationships with senior government stakeholders
Seniority
Senior, hands-on IC