Director of Revenue Operations
Core
Own the planning, forecasting, and operational infrastructure for the Success organization to drive brand retention and revenue growth.
Role type
Director of Revenue Operations (Success)
Builds
Annual/quarterly Success plans, forecasts, compensation plans, capacity models, and operational roadmaps.
Domain
E-commerce / Digital Marketing / Creator Economy
Required skills
Revenue operations leadership, planning and forecasting, retention analysis, capacity modeling, variable compensation design, Salesforce administration, SQL, BI tools, process improvement, cross-functional partnership
Preferred skills
Marketplace experience, creator marketing, commerce, hybrid subscription + usage-based revenue, AI and automation in ops workflows
Responsibilities
Lead annual and quarterly Success planning and forecasting; Design and manage Success compensation plans; Build balanced coverage models across segments; Standardize the Sales-to-Success handoff and brand lifecycle processes; Own the Success systems roadmap and reporting dashboards; Act as primary operational partner for Success leadership
Seniority
Director, hands-on IC
