Client Manager - Site Design
Core
Main point of contact for key client accounts, managing relationships, ensuring client satisfaction, and driving growth strategies for engineering and design services.
Role type
Senior Client Manager (Site Design)
Builds
Client relationships and service delivery for mixed-use, commercial, residential, and industrial site development projects
Domain
Engineering and design / Site development
Deliverable
client delivery
Required skills
Client account management, business development, cross-selling, communication planning, expectation management, conflict resolution, stakeholder coordination
Preferred skills
Engineering background, travel for site visits
Technologies
N/A
Responsibilities
Serve as main point of contact for key client accounts; Develop client business understanding to present growth strategies and cross-sell services; Create unique communication plans and provide regular project updates; Execute growth plans to secure repeat client work; Manage client expectations and negotiate outcomes; Coordinate with internal leaders to address client concerns
Seniority
Senior, hands-on IC (via careerplan.io/jobs/5444445008-client-manager-site-design-at-olsson)