Renewals Specialist
Core
Protect NetDocuments' recurring revenue stream and grow customer annual revenue by managing B2B SaaS renewals and driving loyalty.
Role type
Senior IC Renewal Specialist (SaaS)
Builds
Subscription/SaaS recurring revenue and customer retention
Domain
Legal technology / SaaS
Required skills
B2B SaaS contract analysis, Salesforce.com proficiency, financial forecasting, high-level numeracy, quota management, upsell/cross-sell execution, stakeholder communication
Preferred skills
Gainsight working knowledge, MS Excel advanced skills, experience in healthcare sector
Technologies
Salesforce.com, Gainsight, MS Excel
Responsibilities
Manage a B2B Renewal portfolio to maximize recurring revenues, forecast renewal portfolios for management, build quotes and manage renewals within Salesforce, educate customers on products and contract terms, partner with internal departments to achieve outcomes
Seniority
Senior, hands-on IC