ServiceNow Architect
Core
Own ServiceNow platform solutions end-to-end, focusing on ITSM, Asset Management, CMDB, and integrations to drive automation, data integrity, and scalability.
Role type
Senior ServiceNow Architect
Builds
Enterprise ServiceNow platform capabilities, automated workflows, and integrated solutions for IT operations and asset lifecycle management.
Domain
IT Service Management (ITSM), Enterprise Architecture, Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform architecture, JavaScript, Glide APIs, Flow Designer, REST/SOAP APIs, IntegrationHub, CMDB management, ITSM process design, security governance (RBAC/ACLs), data normalization, release management
Preferred skills
Experience with acquired organization onboarding, SOX/SOC/CMMC compliance, Service Mapping, Discovery optimization
Technologies
ServiceNow, JavaScript, Glide APIs, Flow Designer, IntegrationHub, REST, SOAP, MID Server
Responsibilities
Design and develop Business Rules, Client Scripts, Script Includes, and UI components; Configure ITSM modules (Incident, Problem, Change, Service Catalog); Manage CMDB accuracy and Discovery processes; Build integrations with enterprise platforms; Develop operational dashboards and reporting; Lead platform upgrades and release management; Support compliance and security configurations.
Seniority
Senior, hands-on IC
