Experienced Information Systems Architect
Core
Senior technical leader responsible for designing, implementing, and governing enterprise-wide ServiceNow solutions to support ITSM processes and platform scalability.
Role type
Senior Information Systems Architect (ServiceNow)
Builds
Enterprise ServiceNow platform architecture, integrations, and data models for ITSM operations.
Domain
IT Service Management (ITSM) / Enterprise Architecture
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow platform development, third-party integrations, REST/SOAP APIs, CMDB modeling, data governance, release management, security protocols, JavaScript, HTML, XML, AJAX, CSS, HTTP
Preferred skills
ServiceNow certifications (CSA, CIS, CAD), ITIL, COBIT, Six Sigma, PMP
Technologies
ServiceNow, REST, SOAP, LDAP, JavaScript, HTML, XML, AJAX, CSS, HTTP
Responsibilities
Lead design and evolution of ServiceNow platform architecture; define and enforce platform governance including release management and security; provide architectural solutions for integrating third-party tools; model and structure data within ServiceNow applications; partner with stakeholders to define data flows and taxonomies; optimize CMDB health and data integrity; develop and deliver SLA/KPI reports.
Seniority
Senior, hands-on IC