Senior Customer Marketing Manager
Core
Build and scale customer advocacy programs to deepen engagement, create customer stories, and turn users into passionate advocates for Obsidian Security's SaaS security platform.
Role type
Senior Customer Marketing Manager
Builds
Customer advocacy programs, reference networks, case studies, testimonials, and milestone announcements
Domain
Cybersecurity / SaaS Security / AI Security
Deliverable
product features
Required skills
Customer advocacy program management, customer storytelling, content development, cross-functional collaboration, stakeholder relationship building, project management, data analysis for insights
Preferred skills
Understanding of cyber security space, SaaS security, AI security, LinkedIn engagement
Technologies
None stated
Responsibilities
Develop and manage customer advocacy and engagement programs; Produce high-quality customer stories, case studies, and testimonials; Collaborate with CS, Sales, Product Marketing, and Leadership to identify customer stories; Build and maintain a roster of customer champions; Track engagement and measure impact on retention and pipeline
Seniority
Senior, hands-on IC
