Reseller Operations Manager, Japan & Korea
Core
Own end-to-end reseller operations (onboarding, transactions, payments, support) for Japan and Korea across hyperscaler and direct resale motions for AI systems.
Role type
Regional Reseller Operations Manager
Builds
Reseller onboarding workflows, transaction processing, and operational support for AI resellers in Japan and Korea
Domain
AI / Cloud Resale / Partner Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Reseller/distribution operations, hyperscaler marketplace operations, quote-to-order systems, Salesforce administration, process documentation, vendor/contractor management, regional reporting
Preferred skills
Enterprise reseller ecosystem knowledge (Japan/Korea), partner incentive operations, PRM tooling, automation development
Technologies
Salesforce, AWS Bedrock, Google Cloud Vertex AI, Microsoft Foundry
Responsibilities
Manage reseller onboarding, deal registration, marketplace authorization, and order processing; run first-line operational support and localize content; manage outsourced operations capacity; generate regional reseller reporting
Seniority
Mid-Senior, hands-on IC
