Account Manager, CRO
Core
Serve as the main point of contact for a portfolio of 5–10 clients, managing relationships, delivery, and performance to drive growth and retention for an AI-native growth firm.
Role type
Mid-level Account Manager (CRO)
Builds
Client relationships, project delivery, and business outcomes for marketing and growth clients
Domain
Digital Marketing / Growth / AI Technology
Deliverable
client delivery
Required skills
Client relationship management, Cross-functional orchestration, Project coordination, Resource allocation, Proactive account leadership, Client retention, AI tool utilization, Market knowledge
Preferred skills
Master's degree, Experience with Clickup/Basecamp/Asana
Technologies
Omega, Iris, Nova, Clickup, Basecamp, Asana, Slack
Responsibilities
Conduct regular meetings with clients to gather feedback and provide updates; Drive alignment across design, development, and strategy teams; Coordinate POD activities and assign tasks to designers and developers; Manage a portfolio of 5–10 clients contributing ~$27K+ MRR; Anticipate client needs and surface risks early; Leverage AI tools for task automation and insight generation; Maintain 90% MRR retention and 90% on-time delivery rates.
Seniority
Mid-level, hands-on IC