Customer Success Advocate
On-siteNo visa sponsorship
Core
Primary point of contact for customer inquiries, managing the order lifecycle from initiation to fulfillment, and collaborating with internal teams to resolve complex issues.
Role type
Customer Service Representative
Builds
Customer relationships and operational order fulfillment
Domain
Software / GIS
Deliverable
client delivery
Required skills
Effective communication, prioritization, multi-tasking, research, Microsoft Office Suite, adaptability
Preferred skills
SAP, Salesforce, Microsoft Excel, Bachelor's in business
Technologies
SAP, Salesforce, Microsoft Office Suite, Microsoft Excel
Responsibilities
Deliver exceptional customer experiences, Own the order lifecycle, Collaborate across teams, Drive operational excellence, Champion continuous learning
Seniority
Entry-level to Junior (via careerplan.io/jobs/5261535007-customer-success-advocate-at-esri)