Enterprise Sales Account Director
Core
Manage relationships with existing enterprise customers to drive new revenue opportunities through upselling, cross-selling, and strategic account growth.
Role type
Senior Enterprise Account Director (Hunting)
Builds
Cloud contact center software (CCaaS) solutions and AI-driven contact center offerings
Domain
Contact Center as a Service (CCaaS) / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Complex sales cycle management, C-level relationship building, account strategy development, upselling and cross-selling, market and competitor analysis, lead generation, quota attainment, forecasting
Preferred skills
Experience in CCaaS and/or SaaS, experience managing accounts with 100-3,000 agents, ability to work independently and as part of a team
Technologies
Salesforce (SFDC)
Responsibilities
Establish credibility and cultivate strong relationships with existing customers, develop comprehensive sales strategies, identify and capitalize on growth opportunities within customer organizations, proactively identify upsell and cross-sell opportunities, stay informed about industry trends and competitor activities, create and drive revenue within a specified region or account list, generate business opportunities through networking and cold-calling, meet and exceed quarterly and annual sales quotas, own the sales cycle from lead generation to closure, maintain account and opportunity forecasting, ensure customer satisfaction and retention
Seniority
Senior, hands-on IC