Order Processing Associate
Core
Receive and process sales orders, resolve discrepancies, and serve as a main point of contact for purchase order requests to ensure excellent customer experience. (via careerplan.io/jobs/5256684007-order-processing-associate-at-xometry)
Role type
Order Processing Coordinator (Specialist)
Builds
Sales orders and customer purchase requests
Domain
Manufacturing marketplace / B2B sales support
Required skills
attention to detail, problem solving, organization, project management, time management, data entry accuracy, teamwork
Preferred skills
previous experience in administrative or customer service setting
Technologies
multiple websites and systems
Responsibilities
Receive and process sales orders including determining account, part number, pricing, shipping requirements, and quality clauses; Communicate with customers to resolve order discrepancies; Navigate multiple websites and systems to research customer information; Partner with Sales, Accounting, Legal, Quality, and Engineering to remove barriers to orders; Optimize customer experience by serving as a main point of contact for purchase order requests.
Seniority
Individual Contributor