Administrative Assistant - Customer Service
Core
Oversee administrative and office operations, coordinate employee support activities, and facilitate cross-functional coordination for Customer Service teams.
Role type
Administrative Assistant
Builds
Organized office operations and streamlined administrative workflows
Domain
Corporate Administration / Customer Service Support
Deliverable
dashboards & analysis
Required skills
Process improvement, workflow management, meeting coordination, onboarding/offboarding logistics, policy communication, cross-functional partnership, data analysis, independent work, Microsoft Office proficiency
Preferred skills
SAP knowledge, Salesforce knowledge, 45 wpm typing speed, Bachelor's degree in business
Responsibilities
Manage daily administrative requests and IT support, coordinate employee onboarding and offboarding, partner with HR for interview logistics, resolve administrative issues, post and communicate departmental policies, contribute to special projects
Seniority
Mid-level, hands-on IC
