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Senior Customer Engineer, Federal

Washington, D.C., USA (Remote)🌐 Remote💼 Full-time💰 $188,000–$188,000🗓 2026-07-09 → 2026-07-31

Core

Senior Customer Engineer bridging technical expertise and sales acumen to drive revenue growth for Armada's modular AI infrastructure solutions.

Role type

Senior Customer Engineer (Pre-Sales/Solution Architecture)

Builds

Modular AI infrastructure, edge compute, and sovereign AI solutions for defense, energy, and other global sectors.

Domain

AI/ML Infrastructure, Edge Computing, Networking, Defense & Government

Deliverable

client delivery

Required skills

Technical solution architecture, pre-sales engineering, networking fundamentals (IP, SD-WAN, satellite/cellular), cloud platforms, virtualization, containerization, AI/ML infrastructure concepts, stakeholder management, technical demonstrations, proposal development, industry trend analysis.

Preferred skills

MEDDPICC sales methodology, Challenger Sale framework, AI solution scoping, modular data center systems integration, asset management systems integration, IoT telemetry, RESTful APIs, WebSockets, SNMP.

Technologies

TensorFlow, PyTorch, ONNX, Azure Stack Edge, VMware, Docker, Kubernetes, Starlink, LTE/5G, SD-WAN, Cradlepoint, Peplink, RESTful APIs, WebSockets, SNMP.

Responsibilities

Provide expert technical guidance to customers and sales peers; lead technical demonstrations, proof-of-concepts, and workshops; collaborate cross-functionally to support sales and drive solution strategy; cultivate relationships with key client stakeholders; stay ahead of industry trends and competitive developments; enhance field team understanding of technical concepts and selling strategies.

Seniority

Senior, hands-on IC with strategic influence

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