CareerPlan

Director, Client Services

TokyoFull-time2026-09-10 → 2026-11-10

Core

Lead client success strategy for Japan's largest agency partners, driving growth through data-driven advertising and building long-term partnerships.

Role type

Senior leadership client services director

Builds

Long-term client partnerships and high-performing teams

Domain

Digital advertising / Ad tech

Deliverable

client delivery

Required skills

Strategic client leadership, commercial acumen, people leadership, cross-functional collaboration, operational excellence, industry transformation advisory

Preferred skills

Player-coach capability, thought leadership in AI and media strategies

Technologies

Data-driven advertising platforms

Responsibilities

Lead client success strategy across portfolio, champion client success internally by collaborating with Product/Engineering/Marketing, lead and develop a high-performing team of AM Team Leads/Account Managers/Traders, drive operational excellence and portfolio performance, advise clients on industry transformation and AI strategies

Seniority

Director, strategic leadership & team building