Director, Client Services
Core
Lead client success strategy for Japan's largest agency partners, driving growth through data-driven advertising and building long-term partnerships.
Role type
Senior leadership client services director
Builds
Long-term client partnerships and high-performing teams
Domain
Digital advertising / Ad tech
Deliverable
client delivery
Required skills
Strategic client leadership, commercial acumen, people leadership, cross-functional collaboration, operational excellence, industry transformation advisory
Preferred skills
Player-coach capability, thought leadership in AI and media strategies
Technologies
Data-driven advertising platforms
Responsibilities
Lead client success strategy across portfolio, champion client success internally by collaborating with Product/Engineering/Marketing, lead and develop a high-performing team of AM Team Leads/Account Managers/Traders, drive operational excellence and portfolio performance, advise clients on industry transformation and AI strategies
Seniority
Director, strategic leadership & team building