Senior Manager, Enterprisewide Systems Programming
Core
Lead architecture, engineering excellence, and team development for the ServiceNow ecosystem while defining and executing strategy to adopt cutting-edge AI capabilities.
Role type
Senior Manager, ServiceNow Platform & AI Strategy
Builds
ServiceNow platform capabilities, AI-driven automation workflows, and internal IT applications
Domain
Enterprise IT / Low-code Platform / Generative AI
Deliverable
production ML models | product features
Required skills
ServiceNow architecture, JavaScript, API integration, CI/CD pipelines, automated testing, team leadership, Agile methodologies
Preferred skills
Modular system design, out-of-the-box functionality prioritization, LLM integration strategy, AI Agent implementation
Technologies
ServiceNow, Now Assist, Generative AI, AI Agents, IntegrationHub, JavaScript
Responsibilities
Establish out-of-the-box design standards and platform guardrails; Define and execute AI adoption strategy; Drive high-velocity Agile development; Build and mentor high-performing teams; Modernize engineering practices with automated testing and CI/CD
Seniority
Senior, hands-on IC with management responsibilities
