Senior Business Value Engineer - EMEA
Core
Act as a primary value architect for EMEA accounts, bridging technical capabilities with business outcomes to drive 'Value Realization' for observability platform customers.
Role type
Senior Business Value Engineer (Strategic Pre-sales/Value Strategy)
Builds
Business Value Assessments (BVAs), ROI models, TCO analysis, and executive-level presentations for the New Relic platform.
Domain
SaaS / Observability / Strategic Finance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
ROI modeling, TCO analysis, financial acumen, executive communication, technical literacy in distributed systems, value-based selling
Preferred skills
MBA, EMEA market landscape knowledge, multilingual capabilities (French, German, Spanish), Value Management tools experience
Technologies
APM, Infrastructure, Log Management
Responsibilities
Create and deliver Business Value Assessments including complex ROI modeling and TCO analysis; Partner with Sales Leadership to develop deal strategies emphasizing business justification; Translate technical metrics into business KPIs; Drive value realization by tracking post-implementation value; Mentor GTM teams on value-based selling; Lead discovery workshops to map customer pain points to value pillars.
