Technical Account Manager (presencial en Mty)
Core
Technical Account Manager providing IT infrastructure expertise (servers, networks, business continuity) to manage client contracts and service delivery.
Role type
Mid-level Technical Account Manager
Builds
IT infrastructure services and client solutions
Domain
IT Services / Managed Services
Deliverable
client delivery
Required skills
IT infrastructure management, incident management, escalation management, problem management, change management, patch management, configuration management, solution design, project management, client relationship management
Preferred skills
CCNA certification, business analysis
Technologies
Servers, networks, CMDB
Responsibilities
Operate a technology area or moderate-risk client group; resolve technical incidents independently; identify and escalate issues; implement moderate-risk changes; apply security patches; ensure CMDB accuracy; lead projects within area of responsibility; balance internal and client needs.
Seniority
Mid-level, hands-on IC (via careerplan.io/jobs/51590608-technical-account-manager-presencial-en-mty-at-dxctechnology)
