Technical Consultant (TAM) - AMAZON Web Services, Korea , Partner/FSI
Core
Technical Account Manager providing strategic technical direction, operational health monitoring, and incident management for AWS Enterprise customers.
Role type
Senior IC Technical Account Manager (TAM)
Builds
AWS cloud solutions and operational stability for enterprise clients
Domain
Cloud Infrastructure / Enterprise Support
Required skills
IT architecture, distributed systems operations, cloud service troubleshooting, stakeholder management, risk management, cost optimization, solution planning
Preferred skills
Experience with compute/storage/network/CDN/databases/DevOps/big data/security/applications in distributed environments (via careerplan.io/jobs/10571398-technical-consultant-tam-amazon-web-services-korea-partnerfsi-at-amazon)
Technologies
AWS EC2, RDS, ECS, EKS, IoT, Security/Governance, Network, Database, Compute, Storage
Responsibilities
Resolve enterprise customer inquiries regarding AWS services, analyze and present operational performance reviews, review service disruptions and prelaunch plans, ensure operational health while reducing cost/complexity, lead technical discussions on incidents and risk management, collaborate with global engineering teams
Seniority
Senior, hands-on IC