Senior ServiceNow Consultant
Core
Senior ServiceNow Consultant specializing in Asset Management (HAM/SAM) and AI (Now Assist) within a Managed Services environment.
Role type
Senior IC ServiceNow Consultant (Asset Management & AI)
Builds
End-to-end Asset Management solutions, automation workflows, and AI-driven productivity improvements for ITSM clients.
Domain
IT Service Management (ITSM), Enterprise Asset Management, Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis
Required skills
ServiceNow Asset Management (HAM/SAM), CMDB data governance, Flow Designer automation, REST/SOAP integrations, ITOM (Discovery/Service Mapping), Managed Services delivery
Preferred skills
Now Assist AI use cases, ERP integration (SAP/Oracle), Software licensing compliance, Agile methodology
Technologies
ServiceNow, Flow Designer, MID Server, REST APIs, SAP, Oracle
Responsibilities
Design and implement Asset Management lifecycle solutions, configure HAM/SAM modules, leverage Now Assist for automation, develop integrations with external systems, build dashboards for asset visibility, support discovery and CMDB data governance.
Seniority
Senior, hands-on IC
