Director, Client Services (Influencer Marketing)
Core
Leads portfolio-level strategy, revenue performance, and client relationships for influencer marketing accounts, driving growth and operational excellence.
Role type
Senior IC Director, Client Services (Influencer Marketing)
Builds
Integrated influencer marketing campaigns and scalable client service systems for digital brands
Domain
Digital marketing, Influencer marketing, Agency services
Deliverable
client delivery
Required skills
Portfolio strategy, Revenue management, Client relationship management, Team leadership, Proposal development, Risk management, Operational process design, AI/data integration
Preferred skills
None stated
Technologies
None stated
Responsibilities
Lead portfolio-level strategy and revenue performance; Lead forecasting, planning, and resourcing; Build and maintain trusted senior-level client relationships; Lead the development of major client proposals; Ensure consistent, high-quality delivery across all assigned accounts; Partner with PMO on new scopes; Proactively manage portfolio risks, staffing gaps, and escalations; Champion operational consistency, process adoption, and strong cross-functional collaboration; Influence the development of scalable systems, workflows, and client service standards; Lead, develop, and performance-manage senior account leaders; Drive AI- and data-first thinking by standardizing workflows; Stay ahead of industry trends and emerging technologies
Seniority
Senior, hands-on IC