L2 Application Support Engineer
Core
Resolve application issues, debug code, analyze logs, and automate failure recovery to improve stability and performance.
Role type
L2 Application Support Engineer
Builds
Production application stability, automated health-restoration processes, and operational run books
Domain
IT Operations / Application Support
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Java, C, ETL, Shell script, Unix troubleshooting, Data Structures, Root cause analysis, Capacity management, RDBMS (Sybase, Oracle, DB2)
Preferred skills
Financial Services domain, Cluster Computing, Big Data (Spark, Hadoop, HDSF, XRS), Public cloud
Technologies
Spark, Hadoop, HDSF, XRS, Sybase ASE/IQ, Oracle, DB2
Responsibilities
Analyze and resolve application issues, Identify defects and trends via code debugging or log analysis, Manage incidents and communicate with stakeholders, Automate failures using machine learning techniques, Build and improve run books for generalists, Develop reports for trending statistics, Participate in Change management process
Seniority
Mid-level, hands-on IC
