Account Manager Netherlands & UK (f/m/d)
Core
Strategically develop key accounts and manage the end-to-end relationship for a growing NL merchant base and select UK accounts to drive growth and product adoption.
Role type
B2B Account Manager (SaaS/Operations Platform)
Builds
Customer relationships and account growth strategies for direct-to-consumer brands
Domain
E-commerce operations / SaaS
Deliverable
client delivery
Required skills
B2B account management, key account management, sales, business development, analytical abilities, stakeholder management, customer onboarding, churn prevention, upselling strategies
Preferred skills
Logistics experience, e-commerce experience, scale-up experience
Technologies
Operations platform
Responsibilities
Strategically develop key accounts on their growth journey, build and maintain strong relationships with customer bases, collect and analyze customer feedback with the product team, onboard new customers, conduct account portfolio analysis, develop action plans for commercial development and churn prevention
Seniority
Mid-level (1-3 years experience)