CareerPlan

Account Manager

TorontoFull-timeCA$80k–CA$97k2026-10-30 → 2026-11-10
Hybrid

Core

Lead expansion of existing Enterprise SaaS customers by driving revenue growth through renewals and up-sells while serving as a trusted adviser.

Role type

Senior Account Manager (SaaS)

Builds

Revenue growth via Net Revenue Retention (NRR) and strategic account expansion

Domain

SaaS / Enterprise Software

Required skills

SaaS account management, sales quota achievement, business opportunity assessment, data-driven decision making, contract negotiation, pipeline management, forecasting, strategic relationship building

Preferred skills

Customer success management experience, software contract knowledge

Technologies

Salesforce, Intercom, Mixpanel, Google Analytics

Responsibilities

Drive revenue growth through renewals and up-sells, manage continuous pipeline for expansion, prevent churn, assess business opportunities using data, develop scalable customer expansion strategy, collaborate with Customer Success Managers and other sales roles

Seniority

Mid-Senior, hands-on IC