Account Manager
Core
Lead expansion of existing Enterprise SaaS customers by driving revenue growth through renewals and up-sells while serving as a trusted adviser.
Role type
Senior Account Manager (SaaS)
Builds
Revenue growth via Net Revenue Retention (NRR) and strategic account expansion
Domain
SaaS / Enterprise Software
Required skills
SaaS account management, sales quota achievement, business opportunity assessment, data-driven decision making, contract negotiation, pipeline management, forecasting, strategic relationship building
Preferred skills
Customer success management experience, software contract knowledge
Technologies
Salesforce, Intercom, Mixpanel, Google Analytics
Responsibilities
Drive revenue growth through renewals and up-sells, manage continuous pipeline for expansion, prevent churn, assess business opportunities using data, develop scalable customer expansion strategy, collaborate with Customer Success Managers and other sales roles
Seniority
Mid-Senior, hands-on IC