Account Director
Core
Lead and grow partnerships with largest enterprise health system customers, driving renewal, expansion, and strategic alignment for applied AI infrastructure.
Role type
Senior Account Director (Enterprise Health Systems)
Builds
Enterprise partnerships and customer success for AI-powered clinical registry abstraction platform
Domain
Healthcare Technology / AI / SaaS
Deliverable
client delivery
Required skills
Enterprise account management, strategic account leadership, healthcare data knowledge, clinical operations understanding, EHR workflows, interoperability standards (FHIR, HL7), executive relationship building, consultative selling, forecasting, product fluency
Preferred skills
Salesforce proficiency
Technologies
FHIR, HL7, Salesforce
Responsibilities
Own and grow a portfolio of enterprise health system accounts; Act as a trusted advisor to senior leaders across clinical, operational, and technology domains; Build expansion strategies aligned to customer priorities; Develop multi-threaded executive relationships across C-suite, IT, clinical operations, and transformation teams; Lead account planning, QBRs, forecasting, and deal strategy; Partner with Product, Engineering, and Implementation to accelerate time-to-value; Translate customer needs into actionable product insights.
Seniority
Senior, hands-on IC