B2B Partner Operations Manager (m/f/d)
Core
Centralize, document, and automate recurring B2B relationship management processes (reporting, outsourcing controlling, CRM, marketing, SLAs, support) to scale the B2B Partnerships team and elevate single-broker partnership models.
Role type
Senior B2B Partner Operations Manager (Process Scaling & Relationship Management)
Builds
Scalable B2B partnership infrastructure and single-broker partnership models for European banks and fintechs
Domain
Fintech / European Savings & Investment Market
Required skills
Process scaling, Relationship management, System automation (No-Code/AI), Data-driven problem solving, Stakeholder management, Project management
Preferred skills
Fintech experience, Consulting background, European languages beyond English/German
Technologies
No-Code tools, AI tools, CRM systems, Reporting tools
Responsibilities
Centralize and automate recurring relationship management processes; Identify operational bottlenecks and develop process improvements; Manage and scale single-broker partnerships; Collaborate with internal teams (Product, Tech, Finance, Legal) on complex topics; Execute own projects and support flexible team tasks
Seniority
Senior, hands-on IC