Sales Manager - Partner Success
Core
Lead a team of Partner Success Specialists to drive product adoption, strengthen account health, and reduce churn risk for Estate Agency partners.
Role type
Senior IC sales manager (partner success)
Builds
Partner value through Rightmove products (RM Plus, Opportunity Manager, Online Agent Valuation)
Domain
Real Estate / PropTech
Required skills
People leadership, coaching, consultative selling, data analysis, commercial acumen, operational discipline, recruitment, stakeholder management
Preferred skills
Experience in customer or account management, high-volume team leadership
Technologies
CRM, RM Plus, Opportunity Manager, Online Agent Valuation
Responsibilities
Coach and inspire Partner Success Specialists to deliver high-quality conversations and measurable outcomes; Build team confidence in purposeful questioning and needs discovery; Translate performance data into practical recommendations to improve partner ROI; Create plans to increase sustained engagement with tools; Identify churn risk and prioritize targeted interventions; Partner with Account Managers to enable commercial growth; Lead targeted customer campaigns; Track adoption and value realization to drive operational action; Set weekly KPIs and standards; Recruit, onboard, and develop high-quality talent; Own partner escalations.
Seniority
Senior, hands-on IC